Leadership
Rick Swager - Owner and Founder
After a successful 46-year career serving a variety of industries and organizations, Rick founded TAM-RIC Technologies, LLC in September of 2020. His vision is to provide his customers with comprehensive, customer focused testing for their products, assuring them the best Customer Experience possible. Rick is a highly skilled engineer, providing leadership and creativity in high-tech manufacturing environments. He is accomplished in planning and executing projects from concept through completion with strong troubleshooting and problem-resolution skills. He has a proven track record of implementing features and procedures that enhance product usability. Rick earned a Bachelor of Science degree in Electrical Engineering from Purdue University, and holds U. S., Canadian, and European patents in level measurement signal processing. Away from work, Rick is an avid SCUBA diver and enjoys traveling with his wife Tammy.
What We Do
A Brief Summary of the Tests We Develop and Perform
Customer Focused Functional (CFF) Testing
CFF Testing exposes products to a wide variety of human-interaction use cases. CFF Testing identifies product issues resulting from sequences of events as opposed to high volumes of a single event. It has the highest probability of finding nuisance and intermittent issues. CFF Testing can utilize a part of a product or the entire product to perform tests of functionality. CFF Testing can also include validation of product documentation, such as installation instructions and user guides.
Minimum Viable Product (MVP) Testing
MVP Testing is very similar to CFF Testing and involves testing the functionality of any available part of the product that is testable via human interaction.
Alpha Testing
Alpha Testing is the first real-world installation and usage of prototype-level product. This test identifies issues resulting from actual user experience, including documentation, installation, configuration/setup, daily usage, and re-configuration.
Beta Testing
Beta Testing is a final field test of production-quality product prior to commercial release. It provides a complete overview of the true product experience gained by the end users through real-world use.
